Module Learning:
Throughout the course of this module, I felt that I was able
to meet the objectives put forth. I have not perfected effective communications
skills, but I have come a long way from where I started. In addition, I
enhanced my ability to communicate more fluently and effectively in both spoken
and written form. Unlike the bad habits I picked up in polytechnic, I was able
to unlearn the wrong skills and learn the correct and proper techniques
for writing papers like summary reader responses, technical reports, and
transmittal letters. I believe that bad habits are the most difficult to break;
it was challenging to adjust to a new way of communicating, but it was clear
that the new method was much more effective in presenting my ideas to others.
Aside from what I sought to improve, I acquired new skills,
such as how to effectively provide feedback to my classmates and team members
so that they can improve their work. Back when I was in polytechnic, our class
would often liberally leave comments to not upset or offend anyone's
feelings. However, it was only now that I understood that if feedback is not
given objectively and effectively, it can have a negative impact on others
instead. I observed that providing constructive feedback does not always
necessitate being impolite and merciless. I should still use polite language,
but the content of my feedback should be truthful and beneficial. It is so that
my classmates and teammates can learn from their mistakes and avoid repeating
them. Being overly polite with my feedback will not assist them in the harsh
working environment.
I was not expecting much when I first attended the class and
was hesitant to speak up. I required more time to warm up in general and be
forced out of my comfort zone. It's not that I could not speak up; it was
merely that I preferred to be alone. As a result, my first trimester at the
Singapore Institute of Technology ended with me having to establish only
a few connections with my peers. On the other hand, Professor Brad appeared
hell-bent on forcing us to communicate with the rest of the class; after all,
that is what this module is all about. Despite my initial discomfort, I was
actually grateful because I had formed many valuable friendships with the
class.
Project Learning:
In my project assignment, I teamed with a group to prepare a
technical report and present our proposal to the rest of the class. My team
proposed that the airport baggage handling system be replaced with a new system
named U-Lugg. However, it took some time for my team to settle on this idea.
Professor Brad, thankfully, had written up schedules and outlined what to do to
make things work step by step. We learned to pitch in each of our ideas
in an attempt to choose the most plausible option, and this was our first
obstacle.
Initially, our group was apprehensive and hesitant to share
our views. We gradually warmed up and provided honest suggestions to gain a
better understanding of which option was more feasible. I discovered that
various individuals work in a different manner and that using a different
method on different people might sometimes be more effective. As a result, I
have learned to speak and approach things differently depending on who I am
speaking with.
My team and I have learned that there is a correct framework
for a technical report to communicate our ideas to the reader properly. I have
unlearned the incorrect drafting of a technical report and adopted the proper
method. To be truthful, I went back and read the technical report I wrote years
ago in an attempt to get suggestions, only to be bewildered by the nonsense I
had written. That is where I felt like I had made the most progress.
In terms of the presentation, it was through the mock
presentation that my team and I obtained valuable input from the other teams.
They offered helpful comments and suggestions for how we could improve. Since
everyone's skill level varies, our group is made up of people with
different levels of English proficiency. Some of us could write better, while
others need more help. We learnt to help each other through this endeavour, and
through helping, we also benefited ourselves.
Furthermore, my team and I worked in distinct ways. They like
to work offline in person, but I prefer to work online from the comfort of my
own home. To compensate, I try to be more proactive in writing and
creating the PowerPoint. Due to our heavy academic burden, our group was
unable to meet regularly, both offline and online. That is where we have to
remind one another of our responsibilities and learn how to merge our reports
into a voice, even though we are working on them individually.
I have learned a lot not only from Professor Brad but also
from my teammates. This project's process was gratifying for me. Working with
others enabled me to see matters from other perspectives, and we were able to
gain significant experience as a result.
Ultimately, I gained a lot of knowledge from this module, but
the learning does not stop here; what I learned will be beneficial throughout
the duration of my studies and even when I am working. To improve myself, I
will continue to enforce what I have learned and also give greater
attention to written papers to increase my vocabulary.
